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Phone : 866 PMMASTER
(866 766-2783)
Fax: 727 784-3909
Email: Email Us

 

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I. GETTING STARTED
1. Editing Records
2. Status Symbols
3. Moving Around
4. Shortcut Keys
5. Editing Keys
6. Other Features
7. Tool Bars
II. DATA ENTRY
Company Info
1. Owners
2. Agents
3. Site Managers
4. Vendors
5. Services
6. Unit Features
7. Rates
8. Taxes
9. Units
III. RESERVATIONS
1. Availability
2. Tenants
3. Reservations and Leases
4. Special Reports
5. View All Reservations
6. Entering Payments
6a. Advance Payment
6b. Batch Payment Posting
IV. PROPERTY MANAGEMENT
1. Work Orders
2. Owners
3. Agents
4. Site Managers
5. Vendors
6. Financial Center
7. Financial Reports
8. Unit Status
9. Banking Center
V. REPORTS
Other Questions

Reservations and Leases

How do I let the owner know that I have rented his Unit?

C on the Reports button on the right side of the reservation screen. C on Owner Confirmation letter. PMM will generate an automatic confirmation letter to your owner. (Note: All reports with addresses fit in a window envelope. If your computer has a full version of MS Access 2000 you will be able to send all reports by e-mail or fax directly out of the computer to the recipient)

 How do I notify the tenant that I have confirmed his reservation?

C on the Reports button on the right side of the reservation screen. C on Tenant confirmation letter. PMM will generate an automatic confirmation letter to the Tenant.(Note: You can change the bottom wording of this letter in Main Menu; Data Entry; Company.

Can I let the tenant know how much he still has to pay for his reservation and the due dates?

Yes! C on the Reports button on the right side of the reservation screen. C on Tenant Statement. PMM will generate an automatic Statement showing amounts due and corresponding due dates.

Can I send a statement to a tenant before he makes any payments?

Yes! C on the Reports button on the right side of the reservation screen. C on Tenant Quotation Letter. PMM will generate an automatic Quotation letter showing amounts due and corresponding due dates. You can also I change the wording of the confirmation letter and the Tenant quotation letter in the Company Control screen.

How to change the wording of the Tenant Confirmation Letter and/or the Tenant Quotation Letter.

C on Main Menu, C Data Entry, C Company on the left side at the bottom you will find the field for the Rental Confirmation Text and on the right side the Rental Quote Text. You can edit this wording to your own text. Make sure to save the information by C on the gray bar at the left side of the screen and print a test confirmation letter before starting operating with your new wording.

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