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Phone : 866 PMMASTER
(866 766-2783)
Fax: 727 784-3909
Email: Email Us

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I. GETTING STARTED
1. Editing Records
2. Status Symbols
3. Moving Around
4. Shortcut Keys
5. Editing Keys
6. Other Features
7. Tool Bars
II. DATA ENTRY
Company Info
1. Owners
2. Agents
3. Site Managers
4. Vendors
5. Services
6. Unit Features
7. Rates
8. Taxes
9. Units
III. RESERVATIONS
1. Availability
2. Tenants
3. Reservations and Leases
4. Special Reports
5. View All Reservations
6. Entering Payments
6a. Advance Payment
6b. Batch Payment Posting
IV. PROPERTY MANAGEMENT
1. Work Orders
2. Owners
3. Agents
4. Site Managers
5. Vendors
6. Financial Center
7. Financial Reports
8. Unit Status
9. Banking Center
V. REPORTS
Other Questions

Reports

Owner Statements - All:

This report will originate all Reports in a selected frame of time. This is the end of the End of Month nightmare when the traditional Property Manager is sitting until midnight originating and checking Owner Reports generated by his accounting software or by his obsolete accounting property management software. This is 3 mouse clicks with PMM  : C on the Owner Statement button, C on YES if you wish printed only those statements with activity in the selected time frame. Or C  NO if you need all owner statements, regardless of activity or inactivity. Select on the calendar, the start and end dates of this statement.

Select the check box Print Escrow if you want to disclose on the Owner Statement the transactions on the Escrow account and C on OK.

Your easy to read, professional looking and window-envelope ready statements are ready to be sent to all owners.

Note: PMM allows you to choose to disclose or not the transactions of the escrow account to your owners. Some owners do not properly  understand the meaning of the escrow account and pretend to hold the escrow security deposits of their tenants on their accounts.

Note: If you prepare the accounts, issuing the Funds to owner checks before originating the statements,  you can attach the check to the owner to this colorful and professional statement.

Uncompleted Work Orders:

This report will allow the Property Manager to see which vendors haven’t send their bills to close the relating work order. With this feature, you will know also if a selected vendor has not completed the work relating to a specific work order.

Note: This report will show all uncompleted work orders independently from their dates.

Expenses by Date:

This report will generate all expenses on all owner’s accounts in a pre-selected time frame. C on Expenses by Date. This will open a calendar. Select the chosen frame of time and C OK.

Note: This report is very important so your accountant can verify posted expenses on the single accounts and reconcile with Quicken 8 for the payment of the vendors.

Sales Tax Report:

C on Sales Tax report. Select on the calendar, the dates for this report. (Normally Sales Tax is payable monthly from the first to the last day of one calendar month). PMM will issue a professional report for each kind of tax (Separated for every county if the company operates in more than one County). This report will show:

-          County of pertinence

-          Percentage of the Sales Tax

-          Unit ID

-          Owner ID

-          Reservation Number

-          Date of payment from the tenant

-          Total charges 

          Taxable Charges

-          Amount of Sales Tax

-          Addition of all Total Charges

-          Addition of all Taxable Charges

-          Addition of Sales Tax

Note: The check for sales tax must be generated manually in the PMM Banking Center. PMM will not generate this check which will balance completely your accounts with the entries in the bank!

Suggestion: Attach the report to the stub from your tax payment and keep it as evidence in case of a Tax audit. The auditor will very much appreciate the very detailed and accurate report and will terminate the audit very quickly!

Tourism Tax Report:

C on Tourism Tax report. Select on the calendar, the dates for this report. (Normally Tourism Tax is payable monthly from the first to the last day of one calendar month). PMM will issue a professional report for each tax (Separated for every county if the company operates in more than one County). This report will show:

-          County of pertinence

-          Percentage of the Tourism Tax

-          Unit ID

-          Owner ID

-          Reservation Number

-          Date of payment from the tenant

-          Total charges 

-          Taxable Charges

-          Amount of Tourism Tax

-          Addition of all Total Charges

-          Addition of all Taxable Charges

-          Addition of Tourism Tax

Note: The check for Tourism Tax must be generated manually in the PMM Banking Center. PMM will not generate this  check which will balance completely your accounts with the entries in the bank!

Suggestion: Attach the report to the stub from your tax payment and keep it as evidence in case of a Tax audit. The auditor will very much appreciate the very detailed and accurate report and will terminate the audit very quickly!

Unit Transaction - All:

This is a working copy of the Owner Statements and does not bear your logo and your address.

Agent Bookings:

This report shows the activity for each of your leasing agents. The report shows the amounts generated for each kind of transaction.

Note: This report allows you to monitor the activity and quality of your leasing agents. This is a working copy for the management staff and is accessible for the network version of PMM only with a password.

Check-ins:

This great feature is an indispensable tool for every efficient Property Manager. The report shows you all check-in activity for a pre-selected unlimited period.

C on Check-ins. Select from the calendar the required time frame and C OK. PMM will generate a printable report showing:

-          Date of Check in

-          Date of check out

-          Reservation Number

-          UNIT ID

-          OWNER ID

-          Amount due at the date of the report

-          Tenant’s name

-          Tenant’s phone

-          Lock Box or Access code for the unit

Suggestion: Use this report to coordinate cleaning or repairs on units before the agreed move in date for the tenant. This report should be run on a monthly, weekly and sometimes, daily basis. According to this report, the Property Manager will originate the relating Work Orders for a smooth move in of tenants.

Note: The dates and amounts due on this report are originated in the reservation screen. Make sure that you have correct  information entered in the reservation screen.

Note: You can use the Lock Box field in the Unit screen to indicate special key numbers on your key management system. Ask your PMM representative about the consulting possibilities concerning several systems of property management. With Key Management and Service coordination, your company will become more efficient and profitable using the experience of the PMM representative who has learned from hundreds of Property Managers all over the State!

Check-Outs:

This great feature is an indispensable tool for every efficient Property Manager. The report shows you all checkout activity for a pre-selected unlimited period.

C on Check-outs. Select from the calendar the required period and C OK. PMM will generate a printable report showing:

-          Date of Check in

-          Date of check out

-          Reservation Number

-          UNIT ID

-          OWNER ID

-          Amount due at the date of the report

-          Tenant’s name

-          Tenant’s phone

-          Lock Box or Access code for the unit

Suggestion: Use this report to coordinate Check out inspections on units after the move out of the tenant. This report should be run on a monthly, weekly and sometimes,  daily basis. According to this report, the Property Manager will release the security deposit or make the claim and coordinate repairs on the unit before returning it to availability. The report also shows outstanding amounts like utility overuse, unpaid late fees, NSF fees or last months rent.

Note: The dates and amounts due on this report are originated in the reservation screen. Make sure that you have correct information entered in the reservation screen.

Note: You can use the Lock Box field in the Unit screen to indicate special key numbers on your key management system. Ask your PMM representative about the consulting possibilities concerning several systems of property management. With Key Management and Service coordination, your company will become more efficient and profitable using the experience of the PMM representative who has learned from hundreds of Property Managers all over the State!

Listing Agent Commission:

If you pay your agent on a regular basis, this report will be the best tool for the calculation of the proportion of commission due to your listing or leasing agents.

C on Listing Agent Commission, select on the calendar the dates for the report and C on OK.

The report shows:

-          Agent ID

-          Percentage of commission as agreed with the agent

-          Unit ID and Unit Address

-          Date of rent collection

-          Amount of commission collected by your company

-          Portion commission to the agent.

Note: The amounts shown on this report are generated by the payments entered in the reservation screen. Make sure that you enter the payments correctly on the Reservation and that you checked the commission box.

Note: Make sure that you activated the automatic commission feature on the Unit screen in Data Entry  and that you entered the right percentage on the automatic Listing Agent feature on the agent screen in Data Entry.

Suggestion: The regular monthly or bi-monthly payment to agents for listing or leasing units increases the loyalty to the company and motivates them to increase their own listings or leases.

Note: For the network version of PMM this feature is accessible only with a password.

Rental Agent Commission:

If you pay your agent on a regular basis, this report will be the best tool for the calculation of the proportion of commission due to your listing or leasing agents.

C on Rental Agent Commission, select on the calendar the dates for the report and C on OK.

The report shows:

-          Agent ID

-          Percentage of commission as agreed with the agent

-          Unit ID and Unit Address

-          Date of rent collection

-          Amount of commission collected by your company

-          Portion commission to the agent.

Note: The amounts shown on this report are generated by the payments entered in the reservation screen. Make sure that you enter the payments correctly on the Reservation and that you checked the commission box.

Note: Make sure that you activated the automatic commission feature on the Unit screen in Data Entry and that you entered the right percentage on the automatic Rental Agent feature on the agent screen in Data Entry.

Suggestion: The regular monthly or bi-monthly payment to agents for listing or leasing units increases the loyalty to the company and motivates them to increase their own listings or leases.

Note: For the network, version of PMM this feature is accessible only with password.

1099 Summary:

This feature of PMM is the end of the End Year nightmare. PMM will generate a summary of all clients and the corresponding amount in their IRS 1099MISC statement.

C on 1099 Summary and key the year for which you want to have the 1099 Summary generated.

PMM will generate a report showing:

 

-          Owner ID

-          Contact

-          Tax ID of the owner

-          Amount of gross income for the selected year.

 

Note: PMM will also generate the 1099MISC forms. The Support of PMM will send you in due time by e-mail the automatic set up for the production of the current IRS forms. You must have forms without continuous printing features. The forms provided by the IRS cannot be used. You must purchase forms suitable for your printer. Contact your office material supplier for more information.

Note: The information for the origination of the 1099 form comes from the entries in the reservation screen. Make sure that you record all payments on this screen that are an income to the owner.

Note: With PMM you will be able to send the IRS 1099MISC forms on the 2nd of January of every year and your owners will understand that YOU are the most efficient property manager in town!.

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